
Frequently Asked Questions
What is the difference between a Hobby Box and a Sealed Case?
What is the difference between a Hobby Box and a Sealed Case?
A Hobby Box is a single box containing multiple packs. A Sealed Case holds several Hobby Boxes together, making it the right choice if you want a larger quantity from the same release. Sivorashop carries both formats across baseball and Pokemon collections.
What does a Pokemon Elite Trainer Box contain compared to a Booster Box?
What does a Pokemon Elite Trainer Box contain compared to a Booster Box?
A Pokemon Elite Trainer Box includes booster packs alongside accessories such as card sleeves and dice, so it suits players who also want game components. A Pokemon Booster Box contains only booster packs in larger quantity, which is better for collectors focused purely on cards.
What are Graded & Single Cards?
What are Graded & Single Cards?
Graded & Single Cards are individual cards sold separately rather than as part of a sealed box. Graded cards have been professionally assessed and encased with a numeric score. Singles let you target a specific card without buying an entire box.
Which collections cover non-sport cards?
Which collections cover non-sport cards?
Sivorashop carries Pokemon Booster Boxes, Pokemon Sealed Cases, Pokemon Elite Trainer Boxes, Magic The Gathering, One Piece Card Game, and Pop Culture Cards for collectors whose interests go beyond traditional sports.
Can I change or cancel an order after placing it?
Can I change or cancel an order after placing it?
Contact us as soon as possible at office@Sivorashop.com or by phone at +19048586233 (Mon–Sat, 9 AM–6 PM). Orders are processed within 0–1 business days, so reaching out quickly gives the best chance of making a change before the order ships.
Where do you ship and how long does it take?
Where do you ship and how long does it take?
We ship to the United States. Free shipping on all orders to the US. Processing time: 0–1 business days. Total delivery time: usually 2–4 business days.
Do you ship internationally?
Do you ship internationally?
We currently ship to the United States. Orders to other countries can't be placed at the moment.
What is your return policy?
What is your return policy?
You can return items within 30 days of delivery. Return shipping is free. Refunds are processed within 14 days after we receive the return. Full details are in our return policy.
How can I track my order?
How can I track my order?
When your order ships, we email you a shipping confirmation. You can also check the status on our Track order page.
How can I contact you?
How can I contact you?
Email office@Sivorashop.com or call +1 (904) 858-6233 (Mon–Sat, 9 AM–6 PM ET). You can also use our contact form.



